Have a question? Check here first and you might find the answer!
Q. Do the planners come with month tabs?
A. No. Unfortunately our source for low cost tabs is no longer available so we have had to discontinue including them with the planners.
Q. How long will it take to get my order?
A. Usually orders are processed and shipped within a week to 10 days. Sometimes sooner but during busy times it can take longer. We understand that you want your order as quickly as possible but please remember that each planner is custom built and processing every order takes time. Please also remember that we are a small family business and though we truly do strive for excellent customer service, we appreciate your patience when things get backed up.
If your order was a PRE-order it will take longer — 2-5 weeks depending on when we get the products back from the printers.
Q. What is the date range format of the planner?
A. The Catholic Daily Planner™ comes in two formats: The Calendar Year which runs January through December (with the option to add on Nov. and Dec. of the current year) and the Academic Year which runs August through July (with the option to add on April, May, June and July of the current year).
Q. What are those numbers for the cover options?
A. The numbers correspond to the pictures in the gallery. If you can’t see the cover options click here for the image.
Q. What is you return/exchange policy?
A. 15 days in new condition. Details on the returns page here.
Q. Can I order by phone?
A. No. We cannot take phone orders at this time.
Q. Can I get more than one lesson planning pages bound in with my planner?
A. Yes but only up to two for coil bound. Any more than two won’t fit the coil and will make it too hard to turn the pages. The options for planners are listed in the dropdown box on the planner order pages. If you can’t see the dropdowns try switching browsers. Also, dropdown menus may not work on mobile devices.
Q. Do the coil bound planners come with a plastic cover for protection?
A. Yes. All coil bound planners come with a full color cover plus a clear vinyl cover and a solid black or blue poly cover on the back. Hole punched planners come shrink wrapped with a full color cover only.
Q. Do the hole punched planners come with a binder?
A. No, the hole punched planners are just a refill to fit in a binder
Q. Do you sell binders?
A. No but you can find a wide variety of binders at any office supply store.
Q. Can I choose one of these covers for my menu and/or lesson planner?
A. The cover options are for the daily planners only. Both the menu and lesson planners already have their own cover.
Q. Do you ship internationally?
A. No. At this time we can ship only to US addresses.
Q. Is my credit card number safe? Is your process secure?
A. Yes! We do not receive any information about you except your billing and shipping address. PayPal processes your credit card and stores the information on their secure servers. We never even see your credit card number!
Q. Is my personal information safe with you?
A. Absolutely! We take privacy very seriously and we will never sell, rent or give out your information to anyone.