0

Due to an unexpectedly large number of orders, current shipping time is 2-3 weeks. We are working hard to get each order assembled and will ship your order to you as soon as we possibly can. Your patience is greatly appreciated! You will receive an e-mail with a tracking number once it has shipped.  Thanks and God bless!  —Michele Quigley

Have a question? Check here first and you might find the answer!

Q. How long will it take to get my order?

A. Orders are typically processed and shipped within 10 days to 2 weeks. In slower times the turn around is faster but in very busy times it can be longer.

We understand that you want your order as quickly as possible but as each item is handmade –assembly, processing, packing and shipping does take some time.

We are a small family business and though we strive for excellent customer service, we appreciate your patience when things get backed up.

You will receive an e-mail notification when your order has shipped.

_______

Q. What is the date range format of the planner?

A. The Catholic Daily Planner™ comes in two formats: The Calendar Year which runs January through December and the Academic Year which runs August through July. We do not offer both formats at the same time. The Academic Year planner is available from April/May through mid August and the Calendar Year planner is available from September/October through mid-January.

_______

Q. What are those numbers for the cover options?

A. The numbers correspond to the pictures in the gallery. If you can’t see the cover options click here for the full page of options.

_______

Q. What is you return/exchange policy?

A. 15 days in new condition. Details on the returns page here.

_______

Q. Can I order by phone?

A. No. We cannot take phone orders.

_______

Q. Can I get more than one add-on bound in with my planner?

A. Yes but only up to two for coil bound. Any more than two won’t fit the coil and will make it too hard to turn the pages. The options for planners are listed in the drop down box on the planner order pages. If you can’t see the drop downs try switching browsers.

_______

Q. Do the coil bound planners come with a plastic cover for protection?

A. Yes. All coil bound planners come with a full color cover plus a clear vinyl cover and a solid cover on the back. Hole punched planners come shrink wrapped with a full color cover only.

_______

Q. Do the hole punched planners come with a binder?

A. No, the hole punched planners are just a refill to fit in a binder

_______

Q. Do you sell binders?

A. No but you can find a wide variety of binders at any office supply store.

_______

Q. Do you ship internationally?

A. No. At this time we can ship only to US addresses.

________

Q. Is my credit card number safe? Is your process secure?

A. Yes! We do not receive any information about you except your billing and shipping address. Stripe processes your credit card and stores the information on their secure servers. We never even see your credit card number!

______

Q. Is my personal information safe with you?

A. Absolutely! We take privacy very seriously and we will never sell, rent or give out your information to anyone.

No Comments

Leave a Reply