Have a question? Be sure and check the F.A.Q. page first to see if the answer is already there.
Orders are typically processed and shipped within 10 days to 2 weeks –though often much sooner. We understand that you want your order as quickly as possible but as each planner is custom-built, punching, assembling, processing, packing and shipping does take some time.
We are a small family business and though we strive for excellent customer service, we appreciate your patience when things get backed up.
You will receive an e-mail with a tracking number once it has shipped. If you don’t get a tracking number be sure and check your spam folder as they sometimes end up there.
If you haven’t received your order within 15 days of ordering please contact us and we will let you know its status.
Still can’t find what you’re looking for? Contact us and we will do our best to help!